This is urgent. A payment was made to our account earlier today (cash transfer), but nothing as hit the account many hours later.
We have been provided with proof, which we shared on the in app help. In the app, the support person decided to disappear over two hours ago and isn’t replying.
This is horrific and incredibly stressful for anyone, let alone a pregnant woman! PLEASE can someone get back to me ASAP and can in app help/support stop ignoring.