Message on mobile phone


As our mobile business starts up today i have just checked my tide account on my mobile. It has given me a message “This version of Tide is unavailable " Please download the latest version to continue. " Go to play Store”.

I am worried about doing this in case i lose everything and need the account open tonight

I am Tanya’s Pizzas and Pies Limited Phone number 07835 419816

Thank you


Hello there,

Thank you for reaching out to us. The Update is only for your Tide Android app, the roll-out is completely tested and validated. So please be assured there won’t be any loss of your Tide account/data.

If you need any further assistance feel free to reach out to our Member Support team via the in-app chat. They will be happy to assist you.