Long time for support to answer chat?


#81

I have already supplied the details requested. Please confirm that you have these details.


#82

Thanks Jon, I know the team is in touch with you and they will come back to you as soon as possible to further assist you with this.

Thanks,
Valentine


#83

I have been paused out of my account and getting no reply


#84

Hi @Heatheranne,

I’m really sorry for the delay in getting back to you here.

I know the team has been in touch with you via a private channel - as soon as you get back to them, they’ll be able to further assist you.

Many thanks,
Valentine


closed #85