I’m really struggling with Tide at the moment. Since last week my phone has been saying for ‘security reasons the tide app is unable to run on this device’. I am on an iPhone XR and haven’t had any problems since setting the account up. I can’t log in to the desktop version as it’s asking for my phone to scan a QR.
The company name is The Ark Property Partnership Limited.
I’ve emailed tide twice and clicked through the lockout screen to contact us (I’m assuming an online chat) and haven’t received a reply.
I’ve emailed again this morning but really need this fixed. Any ideas?