Hello, I got a new phone yesterday, so had to set up the Tide app again to access my account. I provided all requested security details and then was locked out of my account for further security checks. The notification said this would take 2 working hours to complete. That was Monday morning. It is now late Tues evening!
I can no longer access the app. I have raised a ticket, sent an email and sent a DM on Instagram, to no avail. This is unacceptably slow. I am running a business and cannot have financial interruptions like this.
Please could someone get back to me to resolve this?