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I have got a new device and reinstalled the app however , i am still unable to gain access. It is stuck on we are verifying your details. I am in urgent need to access my fund. Please help

  • created

    Oct '20
  • last reply

    Oct '20
  • 1

    reply

  • 43

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  • 2

    users

Hello @houdscents,

Thank you for contacting us.

We can see that Ivo from our support team contacted you 1 hour ago to confirm that the case is resolved.

Let us know if you should require any further assistance, we are here to help.

Regards,
Borislav