Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

In the wake of the Coronavirus outbreak, our CEO contacted all Tide members to let them know we are here for you and share the ways we are striving to help you. “In recent days, it has become clear that the coronavirus pandemic is not only a public health crisis, but that it will impact small and medium-sized businesses with unprecedented ferocity. At Tide, every one of us is committed to supporting you, our members.”

We will be posting here all our blog updates about how we plan to support you and the latest news for small businesses during the Coronavirus outbreak. You can also find all the content on our Coronavirus blog section 11.

How to start a business in lockdown: Haydon, Founder of Geologize - May 7, 2020

Coronavirus lockdown: 10 ways Tide is supporting you 1 - May 6, 2020

Listen again: How to ride out lockdown (Tide Masterclass) 1 - May 5, 2020

Self-employed: Coronavirus aid from the Government 5 - May 4, 2020

When can I get a Bounce Back loan from Tide? 13 - May 4, 2020

How to run a business in lockdown: Ellie and Cooper Financials - April 30, 2020

Tide members solidarity initiatives - April 28, 2020

How to run a business in lockdown: Robin and Dettaglio 2 - April 28, 2020

Bounce Back Loans: Get up to £50,000 from the Government 15 - April 27, 2020

How to run a business in lockdown: Robin and Dettaglio 2 - April 28, 2020

Bounce Back Loans: Get up to £50,000 from the Government 15 - April 27, 2020

How to run a business in lockdown: Virginia, founder and CEO of The Feminist Shop - April 27, 2020

You won’t believe these coronavirus scams. Don’t become a victim! 2 - April 23, 2020

How to get free coronavirus help (non-Government support) 3 - April 20, 2020

Get help paying your staff with the Coronavirus Job Retention Scheme 4 - April 20, 2020

How to run a business in lockdown: Whitefield’s 138 year-old bowling club - April 20, 2020

Why back pain isn’t caused by your posture - April 18, 2020

‘That thing you’re feeling? It’s grief’ – how to handle our emotions in lockdown - April 17, 2020

‘Just keep swimming’ – how to be less reactive to stress - April 17, 2020

Why lockdown is making us tired, snappy and selfish – and what we can do about it - April 16, 2020

How to run a business in lockdown: Kiz, CEO of drama and creative learning company, Mortal Fools - April 14, 2020

How to run a business in lockdown: Rachel – the hatter, haberdasher and The Hare’s head honcho - April 13, 2020

Government coronavirus help for businesses: summary and eligibility checker 7 - April 8, 2020

Checklist: Are you working from home safely? - April 8, 2020

Listen again: How to navigate a crisis with creative confidence (Tide Masterclass) 1 - April 1, 2020

Contactless payment limit raised to £45 2 - April 1, 2020

What to do if your plans are cancelled due to coronavirus 1 - March 31, 2020

‘El bicho’: What small businesses in Spain want you to know about surviving the coronavirus crisis 1 - March 30, 2020

How to nail working from home, by Tide members - March 27, 2020

Self-employed: Coronavirus aid from the Government 5 - March 26, 2020

How to get a Government Coronavirus Business Interruption Loan 8 - March 25, 2020

Get help paying your staff with the Coronavirus Job Retention Scheme 4 - March 25, 2020

How to claim back Statutory Sick Pay for your staff - March 25, 2020

‘Prepare yourself’ – one member’s advice on working from home with kids - March 24, 2020

Tide’s Crisis Code – how to do the right thing during the coronavirus outbreak 2 - March 24, 2020

Quick summary: all Government coronavirus aid for businesses 7 - March 23, 2020

How to get a Government coronavirus grant 2 - March 23, 2020

‘Covid loan scheme will fail the most vulnerable 1/3 of small businesses’ 3 - March 20, 2020

To all Tide members: open letter from Oliver, our CEO 3 - March 18, 2020

IR35 change delayed until April 2021 - March 18, 2020

‘Money must be made available quickly’ – our CEO responds to Government plans to help small businesses 3 - March 17, 2020

Don’t fall for a coronavirus scam - March 17, 2020

Act now to avoid existential crisis for small businesses, our CEO urges UK Government 1 - March 17, 2020

How will Budget 2020 affect your small business? - March 11, 2020

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    Mar '20
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    Apr '20
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1 month later

Why has Tide STILL not been approved byt eh British Business Bank to distribute loan funds. I note Starling and others have been approved. Why not Tide? Many eligible businesses bank via Tide and other providers seek only to deal with applications from existing customers. I feel at a real disadvantage by banking with Tide - whose service is otherwise great. Please, an update on WHEN appliction likely to be approved would be appreciaed… Otehrwise if Tide CANNOT do it, jkust say so now. Thanks

Hi @Jtreacher,

Thanks for reaching out.

I understand you frustration but wanted to assure you that we’re doing everything we can to be accredited. We’ve submitted our application but the process to become accredited by the British Business Bank is very slow.

We’ll update our members as soon as we have more information.



But other institutions have been approved. And it is NOT slow for them. You give no details as to what youa re doing to chase it. You have customers desperate to access funding who loyally bank with Tide. Starling and others have been “approved” already. And it did not take them ages. I understand you applied a monthor so ago, And all you are doing is dispering now 100% guarantted loans, so no risk to Tide. I am really disappointed in the lack of concrete information - and progress

Hi @Jtreacher,

We applied to the British Business Bank to become an accredited CBILS lender 45 days ago and we are progressing through the stages. The British Business Bank has not been clear on their prioritisation criteria for accreditation, so we are unable to say for certain why Startling Bank was accredited before Tide.

We are in contact with The British Business Bank daily to try to move the process along as we are very much aware that many of our members are relying on us being able to distribute this funding.

I also would like to point out that even once we are approved we won’t be able to lend to everyone as the British Business Bank has a number of guidelines.

We can look to see if your business would be eligible in order to help speed the process for you. I have just sent you a private message.