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I just had a rejection for trying to pay an invoice with my tide card. There are funds in the account. What is going on?

  • created

    Jul '20
  • last reply

    Jul '20
  • 2

    replies

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Hi there @WebAmigos

Yes, the Tide cards are Prepaid Mastercards, issued by Prepay Technologies Limited (PPS). They do largely function like debit cards, but unfortunately there are some merchants that will not accept them.

If you have any questions about this, please let me know or reach out to the team via the Support tab in the app.

Regards,
Obi

OK - then there’s no real point in having this “business account” as I can’t pay invoices. I wish you stated this before I signed up and wasted time.