Joining issue - something went wrong, please try again


#1

Hi,

I repeatedly get to the confirm you details page of registration. I confirm it is correct, the little blue logo spins, but it keeps coming back saying something went wrong and to try again?

Can anyone advise on how to sort this issue?

Thanks
Nick


#2

Hi @nick1983,

Thank you for getting in touch - I’m sorry to hear you’re having issues signing up with Tide. Please can you send a screenshot of the registration page you’re seeing to hello@tide.co and we’ll make sure our tech team picks this up right away.

Thanks, Ali