I’ve been Scammed out of £3199.62 the two transactions have been reported to tide.
The two transactions happened on 21 July 2020 (12 days ago now)
The support app doesn’t work (apparently a common bug) and no real response from the disputes department at tide only a template email and no follow up. This is concerning, normally a bank would have investigated already.
There is no way of me contacting the correct department, this fraud was reported shortly after the transactions.
How do I get my money back?