We’re getting reports of outbound Faster Payments and card transactions failing for our members this afternoon.
Our banking partner, PrePaySolutions, is experiencing a mass outage and they’re working to resolve the issue urgently. We’ll update you as soon as we know more, and when we’ve had confirmation that it’s resolved.
Until then, please carry and use an alternative card. We’re sorry for any inconvenience caused by this outage.
The Tide team