ALL my support tickets keep reverting to unread. It’s driving me insane, as I have to go through each of them to get rid of the unread notification. It has been an issue since May when Tide migrated to a ‘faster and better platform’.
I assumed that the reason my iOS support tickets all went unread with every update was because I was using the TeatFlight beta. Eventually it got so annoying that I deleted the beta and went to the regular iOS App Store app, but it seems to be even worse.
I’m posting this here, instead of contacting support as I don’t want another support ticket that I have to go into every few days/weeks to mark it as read.
If this was any other bank, I’d just give up on the app, delete it and use their website, but that’s not really a possibility with Tide…