Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

Hi my I’d isn’t scanning on app. I have a citezan card it scans the front but wot pick up the back. Is there any way I can get help with this iv left multiple messages on the app and I cannot phone as you don’t have a help line…I just need to prove my identity so I can open my account.

  • created

    Jun '20
  • last reply

    Jun '20
  • 1


  • 60


  • 2


Thank you for reaching out about this, Paul.

I’ll look into this and make sure to reply to your in-app messages shortly.