IBAN Support


#268

Hi, I also require an IBAN and BIC code to receive international payments. When will this be available?
Thanks


#269

Hi @Stavroula,

I have asked the team to get in touch with you directly via the in-app chat to give you an update - they should be in touch shortly.

Thanks,
Val


#270

Hi - are there plans to support USD for foreign currency accounts?
Thanks


#271

Hi @Dais33, thanks for getting in touch. I’m afraid that we are not currently looking to support USD, but we hope to broaden the scope of our IBAN currency in the future.
Thanks, Ali


#272

As a new customer about to raise my first invoice, the invoice functionality is really disappointing. Then I discover there is no IBAN capability, which is another disappointment as some clients require one to make payment. Overall I am really disappointed with the initial capability of this service. It falls far short of the marketing.

M


#273

Hi Mark, sorry to hear that you’ve been disappointed with our invoicing feature. I’ve passed your feedback on to our product team.

In regards to IBAN, our ICA team have approved you as eligible to apply for this feature. Please start your application through the Tide app, selecting ‘More’ > ‘International Currency Accounts’, and our team will guide you through the process.

Thanks, Ali


#274

so i’m in a bit of a situation… i really really want to like Tide & all it stands for… but i’ve just been informed by support that my “application” for an IBAN number for my account could take up to 8 weeks!!! if i’m eligible? i dont want a multi currency account, all i want is an IBAN for my GBP account… what would the eligibility criteria for this be? i have an account with yourselves already?! & why on earth would it take 8 weeks to determine this!!!

My client is an international company, who are paying me via a UK bank account, but they require IBAN & SWIFT as part of their Accounts payable process…, its pretty basic banking requirements for business…

so i realistically cant use my Tide account until this is sorted out… considering ditching the whole thing & using Revolut


#275

Hi has this now been introduced as I have a client I need to invoice in USD?


#276

Hi @Andrew1, apologies for the delay in getting back to you on this thread. I can see that you’ve spoken with our Member Support team regarding this and it looks to be resolved. Just to let you know that the team are still processing your IBAN request, so that you can apply in future should you need to access this feature.
As a banking platform, we work with a third party to arrange IBAN applications. This provider is different from our standard GPB domestic account, which is why it can take a few weeks to set up. Our ICA team are constantly working to reduce this timeframe. If you have any future queries about this feature please don’t hesitate to reach out via the app - our Member Support team will be happy to help.

@Pk8051 thanks for reaching out. You’ve been added to the waitlist and a member of our ICA team will be in touch directly.
Thanks, Ali


#277

Hello,

We just have been started to trade in the UK having services in the cloud as products. We asked you about IBAN but were referred to ICA-something? ICA?? - We turn over over 100k in the UK now first year and our mother company (in Sweden Stockholm) has been operating over 19 years and has has the highest credit score. - I really don’t see the reason we should not get IBAN approved for some reason.


#278

Im a big fan of Tide, but Transferwise is ideal for this.

Transferwise Borderless is amazing if you need multiple currencies or you need to use IBAN for iTunes.
Transferwise always gives the actual mid-market exchange rate for currency conversions, the rate you find on Google for example.
You can hold your balances in over 40 currencies and receive payments in GBP, EUR, USD and AUD with no fees to receive payments. You can make currency transfers to any foreign business’ bank account such as your foreign suppliers. Easy to switch between currencies - 0.35pc and 2pc of the transaction amount.
Low-cost international money transfer.
No need for proofs of address and all the typical run arounds that banks give you. transferwise.com


#279

Hello Luke,

Sorry for the delay in getting back to you on this thread.

Unfortunately, during the release period the scope of members we are able to offer the feature to is a little more focused. I apologise that we haven’t been able to help you in this instance, we hope to broaden this scope in the future.

If you have any future queries about this feature please don’t hesitate to reach out via the app - our Member Support team will be happy to help.

Thanks,
Borislav


#280

Hi, i’m a UK based users who has a new customer in Austria who is looking to pay my invoice (raised in GBP). They have requested by IBAN and BIC.

How do I find out this information? I’ve just ‘applied’ for an ‘International currency account’ through the app - but I don’t need these features, just to be able to receive money to my existing account


#281

Hi, do I have my IBAN & SWIFT code that was requested? Please email me at henry@newmotionfitness.com


#282

Hi, I now have my IBAN details , and like pmanson above I need to be able to provide IBAN details to an overseas company in order for them to pay me in Sterling in to my UK account, however, I gather that it is not possible to have the details automatically added to the invoices created in the app.

Can I make a suggestion/request that you add a manual entry box to the invoice template so that it is possible to manually add IBAN details to invoices ?

thanks


#283

Hello Jonny,

Thanks for getting in touch. Unfortunately, our in-app invoicing feature does not yet support international payment functionality. You can use your IBANs as listed in-app to create invoices beyond the Tide app. Our team is working on adding more customize options to our invoice feature and your suggestion and feedback are greatly appreciated.

Apologies for any inconvenience.


#284

Can someone please send my IBAN and SWIFT Code to me, please?