@Andy1, I know our team has been in touch and that this was resolved on Monday evening. Tide conducts checks on inbound and outbound payments to protect our members as well as the integrity of our payments network. You can find more details about our security here 2. Thanks for your patience, while we were conducting these checks.
In regards to withdrawing the loan - I can confirm that you may only withdraw once. The money will go into your main Tide account straight away.
You may only withdraw once. The money will go into your main Tide account straight away.
In regards to the questions about the documentation needed to get access to BBL - if you are Tide members, we already have information about you and your company which we can use to give you access to a Tide Bounce Back Loan. If we need more information or documents from you before we can give you access to a Bounce Back Loan, we’ll be in touch. If we give you access to a Tide Bounce Back Loan, you’ll have to successfully complete a self-declaration form confirming your eligibility and accept our Bounce Back Loan Terms and Conditions before you can withdraw the funds.
I hope this helps!