I can't access my money


#1

I have money in my account and i cant tranfer or take money out i need to pay for the insurance in my car i cant take money out. I have tryed email i dont get reply i need my money.


#2

Thank you for reaching out @Yumav

I can see that the team have been in touch with you this morning, occasionally there are some routine checks that the team performs on outbound payments.

This is part of our obligations as a financial service provider and we try to keep them as quick and unintrusive as possible - if the team need any more information they’ll get back to you.

Regards,
Obi