How to set up a DD


Hi. How do I setup a DD? If it is by creating a scheduled payment, where can I set the duration of the payment?


Hi @Andyfb1958,

You can set up a Direct Debit electronically by providing your Tide account details to the vendor. If you’re asked for your account provider’s name and address, you can give the following:

Prepay Technologies LTD, Station Square, 1 Gloucester Street, Swindon, Wiltshire, SN1 1GW.

All Direct Debits will need to be set up electronically (we don’t accept paper mandates). Once we’ve received a Direct Debit request, it takes up to 5 working days to process. Any attempted payments before this time will fail. You can find more information on managing your Direct Debits from your Tide app here: