I’ve two message threads currently I’m trying to get a reply to in-app. I’ve sent 4 messages over the past few days on one of them and I’m getting nothing.
One is disputed transactions I was told I’d hear back within 7 business days and I haven’t, and my messages have gone unanswered.
And the other is a chargeback for a payment that was sent to the wrong account. I raised that 3 weeks ago and I keep being told I’ll hear back from whoever, whenever.
What’s going on?!