How long does it take to receive your first transaction?


#1

Hi There, I set up a tide business account around 3 weeks ago I have recently invoiced for first few amounts of money which have been transferred Wednesday and again 2 this morning at around 8’o clock and they are still not showing up in my account. I have emailed support but haven’t had a reply in 2 hours?


#2

Hi @sampauledwards91, thanks for reaching out and apologies for the delayed response.

I can see that an agent from the Member Support team has been in touch with you in regards to your query.

If you have any further questions or queries, please email our team your full name and business name to hello@tide.co and an agent will be happy to help

Thanks,
Nick