Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

Does anyone have a contact number to actaully speak to Tide? Ive tried using the app with no resposnes from yesterday and emailing this morning on [email protected]

Money has been transfered to my account and its just not showing. Ive never had this with any bank ive used (I even have proof of transfer)

Hello @Stavvieboy!

I can see your two messages and I will review the matter for you and reply to you there shortly!

Please anticipate my message!

Thank you for a response finally but, that does answer where my money is! The monies have left the other companies account, was made as same day and yet, im here waiting for tide to show the funds in my account.

Where are these funds?

Another respsonse received.

How can there be delays in you depositing my money? And how the hell can you respond saying “There could be further delays wait until tomorrow”

The money was transfered yesterday as same day transfer, the funds cleared their accounts yesterday yet, somewhow there could a delay? They have chekced with all other arties they tranferd monies to and they have all receievd theirs.

What are Tide doing with my funds?

From the provided information, it seems that the payment should reflect today and it’s still within the standard processing times, however, sometimes delays are possible.

10 days later

Hi can you help me in applying for my bounce back loan!!

26 days later

Im having the same problem moneys been cleared from tide but the receipient is yet to recieve it 24rs now … still nothing
getting hold of these people is a myth

Did you get your money in the end ?

Im still waiting for a response