Help!


#1

I have recently signed up to Tide. I submitted my details, downloaded the app and was then asked a question on the chat. I have responded to this question but the app is not stuck on the chat screen. How do I get out of this as I apparently have another message ready to view but can’t see it??

Thanks


#2

Hey @Olitb, it looks like you may have been waiting for our team to run some additional checks on your application. This looks to all be done now, if you’re still having trouble could you please email hello@tide.co?