Help, account on pause


#1

Why is my account on pause, as I need it as it’s my main account and no one replies on the app, this is really getting frustrating as I really need access on the account


#2

Hello @reiko!

I’m able to see that the team contacted you on Friday and are performing review on your account. I’m afraid that I’m not able to specify an exact time frame and I do understand that it might cause you inconveniences, so I will chase up the team for you and ask them to get back to you as soon as possible!

Please anticipate their reply!

Regards
Harry