Getting a response from service team


I need an urgent payment to be released which you have rejected and am getting no response from the chat funtion - help


Hi @Carolinejj, thank you for getting in touch. Nick from our Member Support team is looking into your query now and will respond ASAP. Our apologies for any delay.
Thank you, Ali


I have the same issue(payment blocked message)… help!!!


Yep I have exactly the same issue today and despite numerous messages to Tide there has been no response!
So frustrating grrrrrrr