Fraudulent payments circa £10k - GONE


#1

Hi

Unfortunately like some other cases opened on here my card has been cloned or a result of fraud.

I have the card in person so somehow someone has absolutely hammered what was circa £10- £15k in my account on payments in Frances, UK, London, Insurance, etc

Please help!


#2

Hi Jack!

Here at Tide we take any missing payments or fraud very seriously and it is our number priority.

Have you spoke to our Member Support team about this?

If not I would suggest getting in contact with them. You can do so either via the Tide app or email them your full name, company name with your query at hello@tide.co and an agent will be there to assist you further!

Thanks
Nick