I noticed Bank Holiday Monday 25 May that 2 payments were taken out of my account that i did not recognise. I messaged on my Tide Banking app straight away that I didn’t recognise these transactions. We are now Tues evening (26 May) after numerous messages asking for a response I still haven’t heard anything. Luckily no other payments have been debited but I’m worried someone may have obtained my banking details and this may happen again as well as resolving the issue of the 2 fraudulent payments. How do I have to wait before I’m contacted by Tide?