Fraud!


#1

Hello, I need some help!
Someone has opened a tide account in my partners name,with all of his info,but with out his consent,so all of his other bank accounts are shutting as it looks like fraud,how can we cancel the account and ensure he doesn’t get a black mark on his name??

Please help
Thank you:)


#2

Hi there, @Libby0521

Thank you for letting us know about this, I’m sorry to hear about this situation.

I would strongly recommend that you have them contact us directly at hello@tide.co. The team will review the situation in full and take action accordingly.

Regards,
Obi