I have repeatedly contactef Tide about frsud on my account.even though i told them i was abroad and could not take phone calls. They ignored this . £151 has bern withdrawn from my account and has not been returned. There has been multiple people on this forum having money taken out their accounts. I feel that someone at Tide is stealing from us.i asked Tide to call me again and they have still not returned my request for a call back.
We do apologise for the inconvenience you have been facing with this issue. We can assure you that situations where fraud occurs are always treated with the utmost urgency. I can see that a few colleagues from the Member Support team have been in contact with you regarding this matter. If you could get back to them as soon as, we can hopefully resolve this for you.