FPS not received for 10 hours on 2 days

payments

#1

I have sent two fps over two days . Everytime it has taken 10 hours or som is there any explanantion for the same. Support team replies as if nothing unusual. But this is a big inconvenience as i had to delay my business transaction. First two days of account experience is really painful…


#2

Hi @sumitt, I’m sorry that you experienced delays with your FPS. We had Scheduled maintenance this Saturday which will have caused delays to your faster payments. I apologise for any inconvenience caused. If you experience any issues going forward please don’t hesitate to reach out to our Member Support team through the in-app chat - they’d be happy to look into it for you :slight_smile:
Thank you, Ali


closed #3

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