For security reasons, the tide app is unable to run on this device


#1

I have used Tide for the last week, successfully opening my account on line and regularly using the functions available via my iPhone.

However, for the last two days I have had the message detailed above?

How do I resolve this please?


#2

Hi @zashdown,

Sorry to hear you had trouble accessing your account. I know our Member Support team helped you with this since then.

Don’t hesitate to get back in touch with them if you have any problems or questions.

Thanks,
Valentine