Faster payment missing today


#1

Hi has anyone experienced issues with faster payment this week? 2 payments were made to me at 5pm last night from the same person (seconds apart) into my personal banking and tide account but the tide account hasn’t cleared? Can anyone shed any light? It has debited the other account so has definitely been processed


#2

Hello there,

Apologies for any inconvenience you’ve experienced during our maintenance. If you have encountered this issue outside of our maintenance period please get in touch with our Member Support team via the app.

Thanks,
Borislav