Direct Debits - Slow to No In App Response

payments

#1

Hi there has anyone else have problems with their Tide DD’s today? Not sure if its just me but I could really do with an answer please!!

Many thanks in advance.


#2

Hi @HerE,

We’ve unfortunately experienced some issues with Direct Debits today. I can confirm that our Member Support team is on it! They’ll be back in touch via the in-app chat as soon as they have an update.

Let me know if you have any other questions in the meantime.

Thanks,
Valentine