Delay in BACS payment from Tide

payments

#1

Hi - my boss has a Tide account and should pay me by bank transfer every Monday but I never receive it until Wednesday or Thursday usually.

He texts me to say it’s been sent, but when I chase him up he says it’s showing as “Pending”.

Is this genuine or is he just delaying payment?

Thanks in advance - and apologies if this has already been covered.


#2

Hi @Abdul_K, thanks for getting in touch. The standard processing cycle for BACS payments takes 3 working days - this is standard for all banks, and would be the case for any incoming BACS payments to a Tide account.
All payments made from a Tide account are automatically ‘faster payments’, which take a maximum of 2 and half hours to transfer. I hope this is helpful for you!
Thanks, Ali