On two occasions now different customers have been trying to pay an invoice into my account, I have given them the account name as my business name, sort and account number.
When they try to pay in to the account, the bank (Barclays on both occasions) tries to verify the account name and comes back with ‘Prepay Technologies’.
Why is this happening?
It looks very unprofessional to my customers, and embarassing on my part, as I provide quite high value services, and could look like a scam.
Could anyone tell me why this is happening, and why my business name is not showing up as the account name?
If this can’t be resolved I’ll have to bank elsewhere.