Current App Issues


#1

Hi, Is there a problem with the App? When I try to access it just sits at the Smart business account screen.


#2

Hello, we are currently experiencing an unexpected outage. Please rest assured that our backend team is working on resolving this as we speak. We will make sure to update all our members once we have an update. We apologies for the caused inconvenience.


#3

Same issue here


#4

Same here. I am a new customer and this is very concerning for the reliability of the platform


#5

Me to I’m desperately trying to pay for stock but unable to log in couldn’t happen at a worst time


#6

We’re glad to confirm that everything was resolved not long after the outage. If any member is having difficulties with the app at the moment, please don’t hesitate and reach out to our team at hello@tide.co - we’re always here to help! We wish you all the best.