Could be a hideous photo


Hi- I set up a new account yesterday but when it asked for a photo of me I am pretty sure it took it far too quickly so it could be a chair leg or something! Any idea how I can check and/or change the photo please?! Thanks


Hello @IanM1,

I should be correct in saying, their automated system should make you retake the photo if it doesn’t believe it’s up to the standards, otherwise a support member will contact you about it and ask you to send them a photo I should believe.

Hopefully, this helps!

Best Regards,
Shay Punter.


Thanks for the note, Shay- much appreciated. I will wait and see what happens in that case… Regards, Ian