I’m just starting up using Tide, and have some feedback on my first two experiences.
Firstly, I tried to send my shiny new Tide account some money from my old brick and mortar bank, only to have the transaction blocked by them (Halifax) as apparently Prepay Technologies Ltd is associated with fraudulent payments? Not your fault but thought you’d like to know transactions are being blocked. Had to go into the branch to prove my identity to get the payment sent.
Second, after sending out invoices for the month, two out of three clients have come back asking if I’ve put the right information on them because ‘Prepay Technologies Ltd’ looks a bit odd for a bank name (could I just use Tide as the bank name instead? ). I’ve had to go back and confirm it’s correct.
Anyway, just my first experiences. Hopefully I can continue using Tide in the future as the app-side UX has been great, but my client’s perspectives have got me a little nervous and thinking of going with a more mainstream bank for my business.