I’ve been talking with some of your colleagues over the app chat today regarding some fraud on my account. I have to say I’m actually appalled at the service I’m receiving. I’m literally being ignored until I provide a “good enough” reply. This is not on. I would like to speak to someone immediately, I’m being told I have to wait 45 days for my funds to be returned. This is ridiculous. There was no confirmation or verification on your part and I am left to wait, without any form of reassurance!