Can't used my andriod phone to snap selfie


Hi Tide,
I am a new customer and tried to scan my ID and my photo ,but my andriod can’t take the selfie photo. Please i need help.


Hello there,

Sorry for the delayed response. I can clarify that I have located the thread with correspondence in the in-app chat. I have escalated the case to our on-boarding team. They will reach out to you soon and assist you.

Rest assured your application is a high priority for us.


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