Cant login to Android App


#1

App opens to passcode but then when enter passcode, it just keeps spinning. Have pressed the forgot passcode part of the screen and entered new backup details but when it gets to the photograph drivers license or passport screen, after taking the photo, it gets to 100% processed then hangs.

Stuart


#2

Solved…I took the plunge and uninstalled then reinstalled the app, put back my username and security details and account back available to view…phew…