Cannot very using passport


I’m unable to move past the verification stage using my passport even after attempting the suggested fixes in Tide’s faq page. I’ve attempted to initiate a chat but have also been unsuccessful.

How can I move past this stage using a passport?


Hello there!

Thank you for contacting us.

My suggestion would be to contact our on-boarding support team on 0 20 3893 2915

They are available Monday to Friday from 9am to 6pm.

Please let me know if you need any further information and I would be happy to assist you.