I’ve cannot get onto my Tide app on my new phone. I always used Touch ID to log in on my old phone and cannot remember the 5 digit passcode to log in. I’ve tried pressing “Forgot your security code?” link dozens of times but when i click Yes on the pop up to continue, and refresh security info, it doesn’t do anything and goes back to the original log in page.
Please can someone from Tide drop me an email so this can be sorted. I believe i have a message in the app but obviously cannot access this.