I am growing incrwasinly concerned at the number of businesses being turned down for BBL’s by real banks, due to being on Tide’s centrally submitted list.
It has been stated that the list was not an application, merely an “expression of interest”. It appears that this “expression of interest” has been centrally shared with the BBB.
To compound the issue, Tide appear not to be removing anyone from this central register, but only sending a generic copy and paste letter, that is so poor, it looks genuinely fake.
For example, the letter begins with the words:
I can confirm…"
It is not letter headed with any form of address nor contact details.
Most concerning is that this only comes to light at the very end of the BBL application process, a process that is taking many many weeks for businesses, due to delays in account openings.
Please spare the usual “free to apply elsewhere” rhetoric, as it is clear because of the above, that is not the case.
Dr. Prill appears mute to any concerns at all. Does not answer emails or messages on Linkedin.
It is bad enough Tide not being able to give BBL’S and the lying on social media that they are the only non bank lender. It is now worse that their actions are stopping businesses from accessing BBL’s elsewhere.
What is being done, bar the very very poor generic letters, to address this issue?