Thank you for your patience. We have just shared a new blog post answering the questions we have been receiving the most over the past two weeks.
From that list, I wanted to highlight one question here:
How can I find out where I am on the waiting list?
The waiting list works like a queue, everyone who registers is listed in the order you signed up. We’re working hard to get through the list as fast as we can and we’ll contact you when you can access a Bounce Back Loan. We’ll also let you know if you’re not eligible.
We’re building an online tracker so you’ll be able to easily review your status. We need to build and test this tracker system and we hope it will be live before mid June.
We’ve been letting people know their place on the list, however this is a manual short-term solution and many members have been asking for daily updates. This is causing delays in our response times and leaving members frustrated that we’re not going as fast as they’d like. You’ll soon be able to check your status with our tracker so it would be helpful if you could support us by messaging only with queries about using your Tide account or withdrawing your loan when we’ve offered one to you.
You can see the full post here 5. I hope this will answer all your questions.