Balance showing ATM cash withdrawal incorrectly


#1

ATM machine failled to despense cash withdrawal. But still.Tide debit my account.
The ATM printed a receipt statimg no money had been debited from my account. Ive included a photo of this with my message via the App which as usual gets you f@*king no where as you are completely ignored for days and days.
This bank is a disgrace, you blocked my account last weekend for 4 days and now this bloody crap.
Please take this as an official complaint whicb I wlll be taking further if ny account balance is not return to the correct amount now.
Words fail me right now -Tide Bank - Utter shite!!


#2

Hello @Ashnxtreme

Thank you for contacting us.

We can confirm that our relevant team is currently looking into the case and will get back to you shortly with an update.

Please let us know if you should require any further assistance.

Regards,
Borislav


#3

Thank you Borislav.