Just giving some initial feedback based on first impressions. I’ve read a lot of good things about Tide so thought I’d try your service myself. The advertised 5 minute signup process doesn’t seem to work - at least not for me, so you might want to change that.
But the thing I’ve found most frustrating is that, at this stage i…e whilst my application is still being processed, there doesn’t seem to be any way of contacting you other than by email. This is incredibly frustrating when time is of the essence. Please can you provide a help line number or at least a web chat facility?