I’ve now been waiting for over two weeks for the app to update from the “verifying your details” page. When I raised this previously, on 24th September, I got a message saying “it’s taking longer than normal”, but no further details. Can you please give me an update?
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Thank you for the confirmation, @CGVW! I can see that your account needs to be reviewed by our on-boarding team so I asked them to contact you, so they can guide you.
You can anticipate their email message!