App Stuck on Loading Page


The app is just stuck on the loading page, I need to make payments asap.


Good morning ,

Thanks for getting in touch and letting us know about this.

Please do accept my sincere apologies for the delay in response!

We’re aware that some iOS users are unable to open the Tide application and our Developer team is working on a solution as we speak. If you need to make an urgent transaction, right now, we suggest our members use an alternative device, preferably and if possible Android.

As soon as we have any update, we will get back to you.

Thank you for your understanding.

Best wishes,