App Not Loading

#1

I am trying to log into the app but it doesn’t load just crashes, is anyone else having these issues? Its Friday payday I need access now.

#2

Hi there @Shauny985

Thank you for reaching out about this.

Make sure that the Tide app is fully up to date, I’d recommend going to the Appstore/Google Play store and downloading the latest version.

Once you’ve done that, you shouldn’t have any other technical issues accessing the app.

I hope that helps!

Regards,
Obi