Account under review/paused


#1

Account under review on pause, been waiting for over a week now and my funds are stuck, minimal communication. What’s happening?

Company name is Zinozee Ltd


#2

Hello @Simnubaman!

I will chase up the relevant team now for you. Please anticipate their message within the ticket that you have with them.

Thank you for your understanding.

Regards,
Harry


#3

still no reply, when can I expect


#4

I’m afraid that I’m not able to provide you with a specific time frame, since your query is with a different department, however, I will continue chasing them for you.