Account under review/paused


Account under review on pause, been waiting for over a week now and my funds are stuck, minimal communication. What’s happening?

Company name is Zinozee Ltd


Hello @Simnubaman!

I will chase up the relevant team now for you. Please anticipate their message within the ticket that you have with them.

Thank you for your understanding.



still no reply, when can I expect


I’m afraid that I’m not able to provide you with a specific time frame, since your query is with a different department, however, I will continue chasing them for you.