I would like to provide some feedback and also request some immediate help on this please -
I have sent the following request - I need the account statements of my International account prior to Dec 2018 please. I received an email with the statements but I can’t locate them anymore. Could you please email me back or make them available in the WebUI. Only statements from Jan’19 are available on the Web?
Countless message exchanges later I still am struggling to request the statements of my account. The person chatting with me has been asking me all sorts of questions instead of providing the statements. I am beyond fed up at this point.